The Ackroo 3.12 software can be downloaded at this location:
Select "Direct Download". This will download a ZIP file on your computer. This file will usually be found in your "Downloads" folder.
You can open your "Downloads" folder by pressing "Option + Command + L"
Double-click your TELIUM.zip file, and a TELIUM folder will be created. Hold the "Control" key while clicking on the TELIUM folder, and select "Copy "TELIUM"" from the menu.
Insert your USB drive in your MAC, and it will appear on your Desktop. Double-click the USB drive, and a window will open. Delete the contents of the USB drive, click in this window while holding the "Control" key, and select "Paste Item".
Press the "Windows" key on your keyboard, and type "downloads". Press Enter.
Double-click your TELIUM.zip file, and a window will open. Click on the "Extract All" button, and select your Desktop. On your Desktop, a TELIUM folder will appear. Right-click the folder, and select "Copy".
Insert your USB drive in your computer, press the "Windows" key on your keyboard, and type "file". Press Enter. A window will appear with the USB drive on the lefthand side. Select your USB drive, and it will open on the righthand side of the window. Delete the contents of the USB drive, right-click in the window, and select "Paste".
The Ackroo software will not install properly if the USB drive contains duplicate TELIUM folders or a ZIP file.
This is a fully functional USB drive:
This USB drive will not function due to duplicate TELIUM folders:
This USB drive will not function due to a ZIP file: