Audience Filter: Package Issued
Ackroo Loyalty Program Merchants
A package is a term used to describe a defined bundle of "units" that can be applied to a card simultaneously. This filter allows you to segment your audience based on the packages in your program.
Packages and units are created in your Ackroo Anywhere (AA) Management Console. You can read more about these functions and how to create them HERE.
All loyalty Ackroo merchants have access to create packages. Please note: Units and packages are available program-wide using the Virtual Terminal (VT). Please enquire if you need assistance setting-up packages. Contact firstname.lastname@example.org.
Having the option to filter by package issued is a great feature because it allows you to follow up in a personalized way based on a specific purchase. You can use this filter to send a "thank you for your purchase" note, or as a tool to remind package purchasers to use them.
Step 1: Navigate to your audience section and click > the drop-down to choose a filter for your audience.
Step 2: Select the "Package Issued" filter to continue.
Step 3: Click > + ADD FILTER to continue.
Step 4: Click > the drop-down arrow to choose a package issues option.
Step 5: Select a desired package from the drop-down list. Please note - you will have to create units and packages before this filter can be used.
Step 6: Click > Save or Save & Edit Content to continue.