Using Businesses (Admin Settings)

The Businesses view lists all of the businesses in your program; a business represents a logical grouping of locations.

The easiest way to think of a business is as a franchise.

A business:

• belongs to a single program.
• can have one or more locations.
• can have a different loyalty scheme than the program to which it belongs.
• cannot share loyalty with locations outside of their business.

There may come a time when a business might need to close inside the program. Under these circumstances, it is possible to suspend all administrators and terminals from accessing the program if necessary.

TO SUSPEND A BUSINESS

• Navigate to https://manage.ackroo.com and sign in.
• Select the Businesses menu item.
• Locate the Business to suspend.

Pro tip: Type the business name in the Search field.

• Select ACTION, then select the Suspend sub-menu item.

The business will be marked as suspended, preventing transactions from being created at this business and preventing the business administrators from signing in and making changes.

 Note: A suspended business can be activated again at any time; the same process is followed to activate a business.