Registering customers from the Virtual Terminal


    In order to use the Virtual Terminal, navigate to

    You can login with your Ackroo Administrator account or with an Access PIN

    If Clerk Mode is enabled, you will need to enter a Clerk ID

    • Swipe a card using your USB magnetic stripe reader or enter the card number manually using your keyboard, then click the OK button.
    • Click on Register Card
    • Enter the Ackroo ID (found on the back of the card)
    • Enter all of the information you have about the customer.
    • Click Register Card
    • You will then be returned to the primary transaction page.

    Note:  The following fields are mandatory for registration;

    • Ackroo ID
    • First Name
    • Address Line 1
    • City
    • Postal Code

    Note: Registering your customers through the Virtual Terminal will not create an account for them. If your customers wants to create an account, they can do so from the Cardholder Portal

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