TRUC Download Instructions

    1. Turn off device by pressing the yellow key + pound (#) key
    2. Press and hold the green key to turn on
    3. As the device is restarting, press the “F” key when you see the asterisks on the screen
    4. When you see “F4 to Reboot Terminal”, press the “F” key again
    5. Scroll down and select TRUC
    6. Select ‘Clear Package Info’
    7. Select ‘Start Send Status’
      • Ensure that the terminal is docked on the base
      • The terminal will start the download and will print out download status
      • Once the download has been completed, the terminal will automatically reboot
    8. Upon reboot confirm that the tPay app is version 120
    Was this article helpful?
    0 out of 0 found this helpful


    Get Additional Help

    Visit our Helpdesk for additional help and support.