This configuration is most commonly for Ingenico iCT250 terminals.
Your Terminal is configured to integrate with your Point-of-Sale system in “semi-integrated” mode to take prompts automatically for debit and credit payments.
In order to access the Ackroo Gift & Loyalty menu to process a gift card, you will need to switch into "standalone" mode.
*Remember* to process debit & credit payment FIRST and then complete the steps below to process gift cards SECOND.
To switch to “Standalone Mode”:
Press the ‘F1’ key at the Top Left of the keypad (‘—‘ Symbol)
The Screen will prompt “Are you sure Standalone Mode?”
Press the ‘F1’ key to Select “Yes”
You will now see the Payment Home Screen.
To process an Ackroo Gift Card:
Press the GREEN key to enter the Payment Menu options
Press the Scroll Up ‘^’ key at the top of the pin pad to quickly jump to the bottom of the menu.
Choose ‘Third Party’ and then choose ‘ACKROO’.
Process your Gift card transaction as usual (Fund Card, Redeem Card, Check Balance, etc.).
To Switch back to “Semi-Integrated” mode to process Debit and Credit:
Press the Red (cancel) button to return back to the Payment home screen.
Press the ‘F1’ key
You will be in Semi-Integrated mode when you see the “Welcome/Bonjour” message again:
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