Overview of Ackroo Gift on Clover Flex - How to Fund, Redeem, Check Card Balance, and Complete Sale (VIDEO)

In the standalone Ackroo menu on your Clover Flex homescreen, you can:

• Check a card balance + Print a receipt copy
• Fund a new Gift Card
• Reload an existing Gift Card

Gift cards numbers may be processed through the Clover Flex device in three ways:

• Swipe the card, through the magnetic stripe-reader
• Scan a printed barcode or QR code, through the built-in camera scanner
• Key entry of the full card number, on the digital touch-screen number pad

Check a Card Balance

• Select Ackroo from the Clover Flex home screen
• Select to either SCAN CARD or SWIPE CARD to scan/swipe accordingly
• Once the card number is captured, the $ Balance will display on screen
• Select PRINT to retrieve a paper copy

Sell / Reload a Gift Card

• Select Ackroo from the Clover Flex home screen
• Select to either SCAN CARD or SWIPE CARD to scan/swipe accordingly
• Once the card number is captured, the $ Balance (if any) will display on screen
• Select SALE (if an unused card) or RELOAD (if card had previous use)
• Enter the desired dollar value customer would like to purchase/reload
• Select FUND
• A pop-up receipt will display to confirm transaction completion
• Select PRINT to retrieve a paper receipt, or DONE to return and scan the next card

NOTE: Customer payment is not completed by this action. Payment must be collected by completing a debit/credit (or cash) purchase through the "Sale" menu on the Clover Flex device.

Redeem a Gift Card from SALE

In the main SALE menu on your Clover Flex device, you can:

• Redeem a gift card (AckrooAPP Tender Type)
• Print, SMS text or email a receipt copy

Gift cards numbers may be processed through the Clover Flex device in three ways:

• Swipe the card, through the magnetic stripe-reader
• Scan a printed barcode or QR code, through the built-in camera scanner
• Key entry of the full card number, on the digital touch-screen number pad

Pay with an AckrooAPP Gift Card

• Select SALE from the Clover Flex home screen
• Enter the Sale Amount (Full-tax $ Total) of the customer's purchase >> Select CHARGE
• (If enabled) The customer can opt to select a Tip Option on-screen (%, Custom Amt, No tip)
• Select AckrooAPP to redeem the gift card
• Select to either SCAN CARD or SWIPE CARD to scan/swipe accordingly
• A pop-up receipt will display to confirm transaction completion >> Tap screen to proceed
• Any remaining balance from the sale amount will display
• Receipt Options:
  • Select Print Customer Receipt to retrieve a paper receipt, or
  • Select Email to enter a customer email address, opt-in for marketing and send an e-copy, or
  • Select Text Message to enter a customer mobile number and send an SMS text receipt
•  Select DONE
• If a remaining balance is still displaying, select CHARGE to process by debit or credit, or select CASH 
• Repeat receipt options and return to the start to process the next customer Sale