Check Balance + Fund Gift Card - Ackroo on Tetra (Move/Desk 5000)

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    In the standalone Ackroo menu on your Move/Desk 5000 home screen, you can:

    • Check a card balance + Print a receipt copy
    • Fund a new Gift Card
    • Reload an existing Gift Card

     

    Gift cards numbers may be processed through the Move/Desk 5000 device in two ways:

    • Swipe the card, through the magnetic stripe-reader
    • Key entry of the full card number, on the digital touch-screen number pad

     

    Check a Card Balance

    • Select Ackroo from the Move/Desk 5000 home screen
    • Select to either SWIPE CARD or ENTER CARD to swipe/manually enter accordingly. Selecting SWIPE CARD will then prompt you to SWIPE NOW or CANCEL.
    • Once the card number is captured, the $ Balance will display on screen
    • Select PRINT to retrieve a paper copy

     

    Sell / Reload a Gift Card

    • Select Ackroo from the Move/Desk 5000 home screen
    • Select to either SWIPE CARD or ENTER CARD to swipe/manually enter accordingly. Selecting SWIPE CARD will then prompt you to SWIPE NOW or CANCEL.
    • Once the card number is captured, the $ Balance (if any) will display on screen
    • Select FUND GIFT (if an unused card) or RELOAD (if card had previous use)
    • Enter the desired $ value customer would like to purchase/reload
    • Select FUND GIFT
    • The next screen will display the receipt and confirmation of transaction completion
    • Select PRINT RECEIPT to retrieve a paper receipt.

    NOTE: Customer payment is not completed by this action. Payment must be collected by completing a debit/credit (or cash) purchase through the "Sale" menu on the Move/Desk 5000 device.

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